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Bug reporting system inquiry plus a bug report related to sort

On Thu, Mar 04, 2010 at 10:58:16AM -0600, Marc Schwartz wrote:
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Was just an idea. IMHO the hosting team needs to decide, what they
can accomplish/how many time they are able to invest to get that thing
driven/maintained/adjusted. Everybody else has to live with that decision
;-)
  
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Exactly wrt. the last part. But often even developers just want to get
its work done, don't have the time to get trained to a more or less
complicated beast, have at least at the beginning no intention to extend
it and just want to have their "customers" report bugs/oddities in a 
usable style, which is a problem, if one presents an interface, which is
hard to use / use as intented because of the "none"-expert knowledge ...
So IMHO success certainly depends on the software, as long as you do not
have access limited to a [small] trained group ...
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Hurdles wrt. SW dev and help are always bad. Thinking about how to make it
easier to find the required information/right direction is a good thing
...
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Yes. So good/extensive documentation/examples is the? key for success ? ;-)

Regards,
jel.