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Bug filed on unzip() function

On Dec 23, 2010, at 8:24 PM, Simon Urbanek wrote:

            
I don't know what the volume of traffic would be from Bugzilla these days versus what it used to be from Jitterbug.

One of the issues with Jitterbug and the cc'ing of bug reports and comments to R-devel, is that the e-mails would frequently come from the participants in the bug report who were not subscribers to R-devel. That required that the R-devel moderators manually approve those e-mails, which added overhead. In fact, since moving to Bugzilla, the volume of manual approvals on R-devel has declined notably since those e-mails are no longer mirrored.

There is not an easy way to interact with Bugzilla via e-mail as there was with Jitterbug. The last time that I looked into this during the transition, it would require e-mails with a very specific formatting and name-value pair style entries in the message body, which could then be parsed by Bugzilla for inclusion into the underlying database. So one could not just reply to a Bugzilla bug report or comment with a free form e-mail as could be done with Jitterbug.

If an e-mail list mirror is desired, I would vote for a separate READ-ONLY list that folks could subscribe to and/or perhaps have an RSS feed that could be followed for updates. Making the list read-only would obviate situations where somebody replied to a bug report and/or comment via e-mail, where that reply would of course not make it into the Bugzilla repo thread, resulting in a loss of information.

With Bugzilla, the results of search queries generate an RSS feed link at the bottom of the query results page (see the "Feed" link), which can be subscribed to using one's favorite RSS reader. That would be one way of keeping track of new/open bug reports.

One could, if desired, create custom queries in Bugzilla using the Advanced Search functionality and then use the resultant RSS feed link to keep track of updates to the particular query result set.

Also, I don't know what the typical response time has been on Bugzilla once a bug report is filed. Perhaps something could be noted there so that bug reporters might have some expectation that a comment/reply might be forthcoming within X days of filing. After that time frame, some recommended form of follow up communication could take place as a tickler/reminder of sorts.

That's my $0.02.

Regards,

Marc Schwartz