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ifelse problem

Could someone help me with the following code snippet.  The results are not
what I expect:
[1] NA  1  2 NA NA NA NA NA NA NA
[1] Declined  Bound     Bound     Bound     Bound     Bound     Declined 
Dead      Declined 
[10] Not Taken
Levels: Bound Dead Declined Not Taken
+                     
ifelse(as.character(Sheet1$Claims)=="NA",0,Sheet1$Claims))
[1] 99999     1     2    NA    NA    NA 99999 99999 99999 99999
Here is Str(Sheet1)

 $ Claims                     : num  NA 1 2 NA NA NA NA NA NA NA ...
 $ SubmissionStatus           : Factor w/ 4 levels "Bound","Dead",..: 3 1 1
1 1 1 3 2 3 4 ...


I would expect Sheet1$Claimsnum[4] to be 0, since the true condition of the
2nd ifelse evaluations to 0.
Without the "as.character" the results are still not the way I want them:
+                      ifelse(Sheet1$Claims==NA,0,Sheet1$Claims))
[1] 99999    NA    NA    NA    NA    NA 99999 99999 99999 99999
Much thanks!,

Randy