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rgl crash on windows 7

2 messages · Kevin Wright, Duncan Murdoch

Kevin Wright
# 
I have a co-worker who has installed R 3.4.2 on Windows 7.  When this
person tries to load the rgl package with
library(rgl)
A dialog box appears with the message:
R for windows gui frontend has stopped working

I suspect a conflict problem with a dll, but I'm not sure how to identify
if this is the problem since R is crashing immediately.

Interestingly, when we start R and do NOT load rgl, but type this WITHOUT
parentheses:
rgl:::.onUnload
We get the same crash.

On my laptop I can load rgl just fine, after loading rgl I see:

R> getLoadedDLLs()

 Filename Dynamic.Lookup
base
base          FALSE
methods       C:/Program
Files/R/R-3.4.1/library/methods/libs/x64/methods.dll          FALSE
utils             C:/Program
Files/R/R-3.4.1/library/utils/libs/x64/utils.dll          FALSE
digest
c:/kw/R/win-library/3.4/digest/libs/x64/digest.dll           TRUE
grDevices C:/Program
Files/R/R-3.4.1/library/grDevices/libs/x64/grDevices.dll          FALSE
graphics    C:/Program
Files/R/R-3.4.1/library/graphics/libs/x64/graphics.dll          FALSE
stats             C:/Program
Files/R/R-3.4.1/library/stats/libs/x64/stats.dll          FALSE
Rcpp
c:/kw/R/win-library/3.4/Rcpp/libs/x64/Rcpp.dll           TRUE
htmltools
 c:/kw/R/win-library/3.4/htmltools/libs/x64/htmltools.dll          FALSE
jsonlite
c:/kw/R/win-library/3.4/jsonlite/libs/x64/jsonlite.dll           TRUE
tools             C:/Program
Files/R/R-3.4.1/library/tools/libs/x64/tools.dll          FALSE
httpuv
c:/kw/R/win-library/3.4/httpuv/libs/x64/httpuv.dll           TRUE
mime
c:/kw/R/win-library/3.4/mime/libs/x64/mime.dll           TRUE
rgl
 c:/kw/R/win-library/3.4/rgl/libs/x64/rgl.dll          FALSE

Can I manually load the DLLs and then load rgl?

Any tips on how to proceed would be appreciated.
Duncan Murdoch
#
On 28/09/2017 7:15 PM, Kevin Wright wrote:
That will trigger a load of rgl, which will try to load the DLL.
I don't have access to Windows 7, but just tried the new R 3.4.2 with 
Windows 10, and like you, had no problems.

I'd suggest running update.packages(checkBuilt = TRUE) to make sure 
everything is current.  If that doesn't fix the problem, you probably 
need to run Rgui under a debugger like gdb to identify what the issue is 
--- but that's not a trivial thing to do.

If you want to just make random changes hoping that something might 
help, updating the graphics driver (or disabling hardware acceleration 
if that's something that it can do) could make a difference.

Duncan Murdoch